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Terms & Conditions

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The following Terms and Conditions (“Terms”) establish the legal agreement between WOW Remote Teams and the users (“Client” or “Users”) of the services provided by WOW Remote Teams. These terms apply to all individuals who visit, use, or wish to access our services. By accessing or using our services, you agree to these Terms and all the policies and guidelines incorporated therein. It is important for the user to carefully read these Terms before using our services.

The availability of the website in locations outside the Company’s operation is not guaranteed. The information provided on the website should not be distributed or used in jurisdictions where it is illegal or requires registration. Users are responsible for complying with local laws when accessing the website from other locations. Minors are not permitted to register or use the company’s services in their jurisdiction.

By registering or continuing to use the website, you agree to abide by and comply with this agreement. If you do not agree to this agreement or any future modifications that the Company may make, do not use or access the company’s services or the website. If you have any questions about these terms, please contact our customer support team through a request before accessing the services, via email at [email protected]

Table of Contents

Service Description

As a talent recruitment agency, WOW Remote Teams specializes in connecting clients with highly skilled remote professionals in various fields. Its main objective is to provide recruitment services tailored to the specific needs of each client.

  • WOW Remote Teams Website: WOW Remote Teams offers a website where clients can access detailed information about the services we provide. Clients can explore our website and gather information about available remote professionals, as well as the recruitment services we offer.
  • Connection and Collaboration: Through our website, clients can schedule a call with our team to discuss the services they require. In these calls, WOW Remote Teams is committed to providing personalized attention and understanding the specific needs of each client. From there, we will provide recommendations and options of highly skilled remote professionals that align with the client’s requirements.
Client Responsibilities

The Client agrees to use the services of WOW Remote Teams in a legal and ethical manner. The Client is responsible for providing clear and detailed instructions to the hired remote professionals, as well as ensuring that any provided content does not infringe upon the rights of third parties.

  • Clear Instructions: The Client commits to providing clear and detailed instructions to the hired remote professionals, ensuring they understand the objectives and requirements of the project.
  • Content and Third-Party Rights: The Client is responsible for ensuring that any information, material, or content provided does not infringe upon the rights of third parties, including copyright, trademarks, and patents.
Intellectual Property

The protection of intellectual property rights is fundamental at WOW Remote Teams. As a company, we ensure the safeguarding and enforcement of these rights, and we expect our clients to respect and comply with the established usage restrictions.

  • Intellectual Property Rights: Intellectual property rights, including copyrights and trademarks, relating to the WOW Remote Teams website and services are owned by WOW Remote Teams.
  • Usage Restrictions: The Client agrees not to use, copy, modify, or distribute any content from WOW Remote Teams without the express written consent of the company.
Payments and Billing

The company invoices purchase of its services through an online account. You agree to pay the corresponding charges and authorize the charge to your chosen payment provider. Prices may be corrected, and taxes will be added as necessary. Payments will be made in US dollars.

  • Fees and Costs: The Client agrees to pay the fees and costs associated with the services provided by WOW Remote Teams according to the terms and conditions specified on the website.
  • Changes in Fees: WOW Remote Teams reserves the right to change fees at any time, with prior notice to the Client.
  • No Refunds Offered: You may cancel any request at any time, but please note that no refunds will be provided for cancellations. The refund policy, if applicable, will be determined solely by WOW Remote Teams.
Prohibited Activities

The use of the website is strictly limited to the purposes defined and provided by the Company, and accessing or using the website for any other purpose not established by the Company is not allowed.

  • Do Not Attempt to Bypass Website Measures Designed to Prevent or Restrict Access: Any attempt to circumvent the website’s security mechanisms in order to gain unauthorized access to restricted areas is prohibited.
  • Do Not Harass, Annoy, Intimidate, or Threaten Company Employees or Agents: Respectful and professional treatment of WOW Remote Teams staff is required. Any form of harassment, threats, or inappropriate behavior is strictly prohibited.
Confidentiality

Our company strives to maintain the highest standards of confidentiality to ensure the privacy and security of our clients.

  • Confidential Information: Both WOW Remote Teams and the Client agree to maintain the confidentiality of any confidential or proprietary information exchanged during the provision of the services.
  • Post-Termination Obligations: This obligation of confidentiality continues even after the termination of the services, ensuring the ongoing protection of confidential information.
Limitation of Liability

At WOW Remote Teams, we assume responsibility within the applicable legal limits. We shall not be held liable for indirect damages, losses, or injuries arising from the use or inability to use our service. We are also not responsible for unauthorized access or manipulation of information.

  • Disclaimer of Liability: WOW Remote Teams shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of the services.
  • Use at Your Own Risk: The Client acknowledges that the use of WOW Remote Teams’ services is at their own risk and agrees that WOW Remote Teams shall not be liable for any loss or damage resulting from the use of the services.
  • Warranty Disclaimer: WOW Remote Teams does not provide any express or implied warranties regarding the availability, accuracy, reliability, or suitability of the services for a particular purpose.
Dispute Resolution

This dispute resolution clause aims to provide a clear and legal framework for addressing any conflicts that may arise, giving the parties the opportunity to resolve them in a fair and efficient manner.

  • Good Faith Negotiation: Any dispute arising in connection with these Terms shall be resolved confidentially through good faith negotiations between the parties.
  • Jurisdiction and Applicable Law: If a friendly agreement cannot be reached, the parties agree to submit to the exclusive jurisdiction of the competent courts in Phoenix, and these Terms shall be governed and interpreted in accordance with the laws of our jurisdiction in the State of Arizona, where WOW Remote Teams is headquartered.
Data Protection and Privacy

WOW Remote Teams is committed to protecting the privacy and personal data of the Client in accordance with applicable laws and regulations.

  • Data Collection: WOW Remote Teams will collect and process the Client’s personal data in accordance with its Privacy Policy. By using the services, the Client agrees to the processing of their personal data in accordance with the said Privacy Policy.
  • Use of Data: The data provided by the Client will be used solely for the purpose of facilitating the services of WOW Remote Teams and will not be shared with third parties without the Client’s consent, except as required by law.
  • Security Measures: WOW Remote Teams implements reasonable security measures to protect the Client’s data, but it shall not be held responsible for any unauthorized access or data disclosure that is beyond its control.
  • Data Retention Period: WOW Remote Teams will retain the Client’s personal data for as long as necessary to fulfill the purposes set forth in these Terms and Conditions, unless a longer retention period is required or permitted by applicable law.
Communications and Notifications

Communications and notifications will be conducted through designated channels, such as emails. The Client must ensure to keep their contact information up to date in order to receive all communications and important notifications related to the contracted services properly.

  • Electronic Communications: The Client agrees to receive communications and notifications from WOW Remote Teams primarily through electronic means, such as email.
  • Updates and Changes: WOW Remote Teams reserves the right to send updates, changes, or relevant information regarding the services to the Client, aiming to improve their experience and keep them informed about important developments.
  • Communication Preferences: The Client has the option to manage their communication preferences and may choose not to receive certain types of non-essential communications.
Property of Work Results

The intellectual property rights and ownership of the work results produced by the hired remote team belong exclusively to the Client. WOW Remote Teams does not claim any ownership rights over such results, ensuring that the Client has full control and ownership of them.

  • Deliverables Ownership: All intellectual property rights and ownership rights to the work results produced by the hired remote team shall belong to the Client.
  • Limited License: However, the Client grants WOW Remote Teams a limited, non-exclusive, non-transferable, and non-sublicensable license to use the work results solely for the purpose of providing services and fulfilling the obligations established in this agreement.
  • Confidentiality and Non-Disclosure: WOW Remote Teams commits to maintaining the confidentiality of the work results and not disclosing them to third parties without the express consent of the Client, unless legally obligated to do so.
Terms Modifications

In order to keep our services up to date and in line with changing needs, WOW Remote Teams reserves the right to make modifications or updates to these Terms as deemed necessary.

  • Notification of Changes: WOW Remote Teams reserves the right to modify or update these Terms at any time. The Client will be notified of any changes and given an opportunity to review the changes before they take effect.
  • Acceptance of Changes: Continued use of WOW Remote Teams services after notification of the changes constitutes acceptance of the new terms.
Termination

This termination right provides both parties with the necessary flexibility in the event that circumstances arise requiring the end of the contractual relationship. Both WOW Remote Teams and the Client have the ability to exercise this right and terminate the current agreement.

  • Right to Terminate the Agreement: Both WOW Remote Teams and the Client have the right to terminate this agreement at any time and for justifiable reasons.
  • Outstanding Obligations: In the event of termination, the Client is responsible for paying any outstanding balance and fulfilling all obligations up until the termination date.
Service Suspension

The service suspension clause provides us with the ability to take immediate action in situations where a breach by the Client is detected or when there are suspicious activities that may compromise the integrity of our services.

  • Suspension for Breach: WOW Remote Teams reserves the right to suspend or interrupt the services at any time and without prior notice in the event of a breach of these Terms by the Client, suspicious activities, or any other reason it deems appropriate.
Applicable Law

These Terms shall be governed and interpreted in accordance with the laws of the country and jurisdiction where WOW Remote Teams has its principal place of business, without regard to conflicts of legal principles.

  • Applicable Laws: These Terms shall be governed and interpreted in accordance with the laws of the country and jurisdiction where WOW Remote Teams has its principal place of business, in this case Phoenix, Arizona, United States, without regard to conflicts of legal principles.
Severability

A framework is established to safeguard the validity and enforceability of the terms and conditions as a whole, even in situations where a particular provision may be challenged.

  • Validity of Provisions: If any provision of these Terms is deemed invalid, illegal, or unenforceable, such provision shall be deemed separate from the remaining terms and shall not affect the validity or enforceability of the remaining provisions. This provision is important to ensure the viability and enforceability of the agreed-upon terms.

How to contact us?

If you have any questions, concerns, or requests related to these Terms and Conditions, you can contact us through the contact channels provided on our portals or at our email [email protected].

Effective Date: 09/23/2022