Privacy Policy

We care about your privacy and want to ensure that you understand how we collect, use, and protect your personal information.

Thank you for choosing WOW Remote Teams (“company,” “we,” or “our”) as your remote service provider. We care about your privacy and want to ensure that you understand how we collect, use, and protect your personal information. If you have any questions or concerns about our Privacy Policy, you can contact us through the channels provided at the end of this notice.

At WOW Remote Teams, we take the privacy of your personal information seriously when you visit our website (www.wowremoteteams.com) and use our services. We want to provide you with a clear and transparent explanation of how we handle your information. We recommend that you carefully read this notice to understand our practices and make informed decisions about the use of your personal information. If you do not agree with the terms of this privacy policy, we suggest that you stop using our services and websites.

This privacy policy applies to all the information we collect through our website and related services. We are committed to protecting your privacy and maintaining the confidentiality of your personal information in accordance with applicable laws.

Information Collected

WOW Remote Teams can collect the following personal information when you use our services or interact with our platforms:

Personal identification information: We collect your name, email address, phone number, mailing address, photograph, and other relevant contact information. This information allows us to establish and maintain communication with you, as well as accurately identify you in our systems.
Professional profile information: We collect data related to your professional profile, such as job title, work experience, skills, certifications, education, languages, and other relevant information for hiring and assigning remote professionals. These details help us understand your capabilities and competencies, facilitating the process of searching and selecting suitable job opportunities for you.
Billing and payment information: If you use our payment services, we collect credit card data, tax information, and any other information necessary to process payments and corresponding invoices. This information is used exclusively for billing purposes and related transactions.
Usage information: We collect information about how you use our services, including platform usage, interaction with other users, communication history, and any other activity related to our services. This information allows us to better understand your behavior on our platforms, provide personalized assistance, improve the quality of our services, and optimize your user experience.

Use of Information

The personal information collected by WOW Remote Teams is used for the following purposes:

Providing our services: We use the collected information to provide hiring, assignment, and management services for remote professionals. This involves using your personal information to facilitate the search and selection of suitable professionals, establish remote work contracts, manage communication, and monitor the performance of hired professionals.
Communication: We use your personal information to send you communications related to our services. This may include updates about your account, important notifications, relevant news about WOW Remote Teams, and promotions of our services that may be of interest to you. These communications are delivered through channels such as email, push notifications, or text messages, based on your established communication preferences.
Personalization: We strive to provide you with a personalized experience in our services. We use the collected information to tailor our services and content to your individual preferences and needs. This may include presenting personalized recommendations and suggesting remote professionals that match your preferences.
Service improvement: We use the collected information to continuously improve our services and the overall user experience. This involves analyzing data and conducting research to better understand the needs and preferences of our users, identify areas for improvement in our services, develop new features, and ensure the security and quality of our websites.
Legal compliance: We are committed to complying with applicable legal and regulatory obligations. We use your personal information to fulfill such obligations, including those related to fraud prevention, money laundering, data security, and other applicable laws and regulations.

Sharing Information

WOW Remote Teams may share your personal information with third parties under the following circumstances:

Service providers: WOW Remote Teams may share your personal information with external providers who assist us in delivering our services and fulfilling our obligations. These service providers may include data hosting companies, cloud service providers, cybersecurity service providers, data analytics companies, and other related service providers. The shared information will be limited to what is necessary for these providers to perform the services contracted by WOW Remote Teams and will be subject to confidentiality and data protection agreements.
Remote professionals: WOW Remote Teams may share information necessary for the hiring, assignment, and management of remote professionals. This means that if you use WOW Remote Teams’ services to hire and manage remote workers, certain personal data may be shared with the remote professionals you work with. The shared information will be relevant for carrying out work tasks and fulfilling the established employment agreements.
Legal compliance: WOW Remote Teams may disclose personal information when required by law or in response to a valid legal request. If there is a legal obligation to disclose certain personal information, WOW Remote Teams will comply with such obligation in accordance with applicable laws. This may include disclosing information to government authorities, courts, or other legal entities.
Consent: WOW Remote Teams may share personal information when you have given your consent to do so. This means that if you have provided explicit consent for WOW Remote Teams to share your information with specific third parties or for specific purposes, the information will be shared according to your consent. Before giving your consent, it is important to review and understand the terms and conditions, as well as the privacy policy of WOW Remote Teams, to ensure that you agree with the scope and purposes of information sharing.

Information Security

WOW Remote Teams is committed to protecting the security of your personal information and uses reasonable security measures to safeguard it against loss, misuse, unauthorized access, disclosure, or alteration. However, complete security of information transmitted over the Internet cannot be guaranteed.

Data Retention

WOW Remote Teams will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Use of Data for Analysis and Improvement

WOW Remote Teams may use aggregated and anonymized data for analysis and to improve our services and platforms. These analyses allow us to identify trends, usage patterns, and areas for improvement, helping us provide a more efficient and personalized experience to our users and clients.

Your Rights

According to current privacy laws and regulations, including CCPA, the General Data Protection Regulation (GDPR), and the Privacy Shield Framework, you have certain rights regarding your personal information collected by WOW Remote Teams. These rights include:

Access and Rectification: You have the right to access and correct any inaccurate or incomplete personal information we have about you. You can update your personal information by contacting our customer support team.
Withdraw Consent: If you have provided consent for the processing of your personal information, you have the right to withdraw it at any time. This may affect the availability and use of certain services.
Data Deletion: You can request the deletion of your personal information from our databases, subject to any legal or contractual requirements we must fulfill. However, please note that we may need to retain certain information for legal or legitimate reasons.
Processing Restriction: You have the right to request the restriction of processing of your personal information under certain circumstances, such as when you question the accuracy of the data or its lawful use.
Data Portability: If permitted by applicable law, you have the right to request the transfer of your personal information in a structured, commonly used, and machine-readable format to another data controller.
Objection to Processing: You can object to the processing of your personal information in certain circumstances, such as direct marketing.
Automated Decision-Making: You have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects concerning you or significantly affects you in a similar way.
File a Complaint: If you believe that WOW Remote Teams has infringed upon your privacy rights, you have the right to file a complaint with the appropriate data protection authority.

Cookies and Similar Technologies

WOW Remote Teams can use cookies and similar technologies to collect information about your usage on our website. These technologies allow us to provide you with a personalized experience, improve our services, and conduct usage analysis. You can adjust your cookie settings in your browser, but please note that this may affect the functionality of our website.

Links to Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to such websites, so we recommend reviewing the privacy policies of third-party websites before providing them with your personal information.

International Data Transfers

WOW Remote Teams may transfer your personal information to countries other than your country of residence, including those that may not provide an equivalent level of data protection. In such cases, we will ensure to implement appropriate safeguards in accordance with applicable data protection laws to ensure the protection of your personal information.

Business Transfers

In the event that WOW Remote Teams is involved in a merger, acquisition, restructuring, or sale of assets, your personal information may be transferred as part of such transaction. We will strive to ensure the confidentiality and security of your information during such transfers and notify you of any changes in the ownership or control of your personal data.

Use of Information for Marketing Purposes

We may use your personal information to send you marketing communications related to our services and products, as well as to inform you about events, promotions, and updates. You have the right to opt out of receiving such communications at any time by following the unsubscribe instructions provided in such communications or by contacting us directly.

Minors

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected personal information from a minor without verifiable parental consent, we will take steps to delete that information from our records.

Changes to the Privacy Policy

WOW Remote Teams reserves the right to modify this Privacy Policy at any time. Any changes will be effective from the updated date indicated at the beginning of the policy. We recommend periodically reviewing this page to stay informed about any changes.

Consent

By using our services and providing your personal information, you consent to WOW Remote Teams collecting, using, storing, and sharing your personal information in accordance with this Privacy Policy. We remind you that it is important to periodically review this Privacy Policy as we may make updates and changes to reflect evolving privacy practices.

How to contact us?

If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us through the contact channels provided on our platforms or via our email [email protected].

We appreciate your trust in WOW Remote Teams and are committed to protecting your privacy and maintaining the confidentiality of your personal information in accordance with this Privacy Policy.

Effective Date: 09/23/2022