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Nataly

Travel Assistant

Location

Mexico

8

YEARS OF

EXPERIENCE

I am a Travel Assistant with 8 years of experience organizing seamless and personalized travel experiences for both corporate and leisure clients. I specialize in itinerary planning, flight and accommodation booking, travel documentation, and real-time trip support. My attention to detail, strong communication skills, and ability to anticipate client needs have consistently allowed me to deliver smooth, stress-free travel solutions. I thrive in fast-paced environments and enjoy creating efficient travel logistics that align with budget and preference.

Main Skills

Accounts Receivable

ASPEL

Balancing Accounts

Cash flows

Cash Management

External Audit

Budget Travel Planning
Itinerary Management
24/7 Support
Hotel Booking Platforms
Google Workspace, Microsoft Office
Zoom, CRM Tools

Work Experience

Work Experience

Senior Travel Assistant (2020 – Present)
→ Manage complex domestic and international itineraries for executives and VIP clients.
→ Book flights, accommodations, ground transportation, and excursions based on client preferences.
→ Ensure visa, passport, and travel insurance compliance for all travelers.
→ Provide 24/7 travel support and problem resolution in case of delays, cancellations, or emergencies.
→ Research travel options and present clients with the most cost-effective and efficient plans.
→ Maintain up-to-date travel databases and profiles with frequent flyer programs and preferences.

Travel Coordinator (2016 – 2020)
→ Coordinated travel arrangements for group and individual travelers.
→ Managed bookings across multiple platforms and ensured all logistics aligned with client schedules.
→ Collaborated with vendors and agencies to negotiate rates and secure premium experiences.
→ Assisted in preparing detailed itineraries, travel briefs, and expense reports.
→ Provided real-time assistance during travel disruptions and adjusted plans as needed.

Travel Support Assistant (2015 – 2016)
→ Supported senior travel agents with client communications and itinerary assembly.
→ Handled travel confirmations, follow-ups, and schedule adjustments.
→ Responded to basic client inquiries and ensured accurate data entry for all bookings.
→ Helped compile travel documentation and reviewed travel restrictions and requirements.

Education


Bachelor’s Degree in Tourism (2010 – 2014)

Education

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