Travel & Hospitality - Reservation & Booking Assistant - Karina

Karina

Reservation & Booking Assistant

YEARS OF

EXPERIENCE

I am a Reservation & Booking Assistant with 4 years of experience in the travel and hospitality industry. I specialize in managing reservations, handling customer inquiries, and providing seamless booking experiences across various platforms. I am highly organized, detail-oriented, and adept at multitasking under pressure. My goal is to deliver timely, accurate, and friendly service that enhances customer satisfaction and loyalty.

Main Skills

Accounts Receivable

ASPEL

Balancing Accounts

Cash flows

Cash Management

External Audit

Work Experience

Reservation & Booking Assistant (2021 – Present)
→ Manage daily bookings and reservations through online platforms, phone calls, and emails.
→ Confirm availability, process payments, and issue booking confirmations.
→ Modify, cancel, and update reservations in accordance with client needs and policies.
→ Respond promptly to customer inquiries, providing travel details, pricing, and availability.
→ Collaborate with internal departments to ensure all guest requests are fulfilled before arrival.
→ Maintain updated records in CRM and booking systems.

Customer Support Representative – Travel Services (2019 – 2021)
→ Assisted customers with booking modifications, cancellations, and special travel requirements.
→ Provided real-time support and solutions for booking issues or delays.
→ Educated clients on travel policies, packages, and promotions.
→ Collected and verified travel documents when necessary.
→ Escalated complex cases to the appropriate team while ensuring follow-up.

Education

Bachelor’s Degree in Tourism and Hospitality Management (2015 – 2019)

Karina

Location

Accounts Receivable

ASPEL

Balancing Accounts

Cash flows

Cash Management

External Audit

Work Experience

Work Experience

Education

Education

1. Fill Out The Form

2. Receive Candidates

3. Hire With
Ease

Industries

About

Hire Talent

Resources

Privacy Policy

Terms & Conditions

Karina

Location

Accounts Receivable

ASPEL

Balancing Accounts

Cash flows

Cash Management

External Audit

Work Experience

Work Experience

Education

Education

1. Fill Out The Form

2. Receive Candidates

3. Hire With Ease

Industries​

About

Hire Talent

Resources

Privacy Policy

Terms & Conditions

3. Hire With
Ease

Industries