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Laura

Inbound Sales Representative

Location

Mexico

7

YEARS OF

EXPERIENCE

I am an Inbound Sales Representative with 7 years of experience converting inbound leads into loyal customers through consultative selling, product knowledge, and excellent communication. I thrive in fast-paced environments and consistently exceed sales targets by building trust with prospects and offering tailored solutions that match their needs. I’m also skilled in using CRM tools, managing pipelines, and working closely with marketing and customer service teams to improve the buyer journey.

Main Skills

Accounts Receivable

ASPEL

Balancing Accounts

Cash flows

Cash Management

External Audit

CRM Tools
Lead Qualification
Sales Funnels
Customer Relationship Management
Email & Phone Communication
Upselling/Cross-Selling

Work Experience

Work Experience

Senior Inbound Sales Representative (2021 – Present)
→ Handle high-volume inbound inquiries via phone, email, and chat to qualify leads and convert them into paying customers.
→ Maintain a 25%+ conversion rate by focusing on customer pain points and providing tailored product recommendations.
→ Collaborate with the marketing team to provide feedback on campaign performance and lead quality.
→ Use CRM tools to track lead interactions, manage sales pipelines, and update records.
→ Mentor junior reps by sharing strategies, call techniques, and objection-handling tactics.

Inbound Sales Representative (2017 – 2021)
→ Responded to product inquiries from potential customers and guided them through the purchasing process.
→ Met and exceeded monthly sales targets through relationship-building and effective needs analysis.
→ Assisted in developing sales scripts and FAQs to improve team performance.
→ Worked closely with customer support to ensure a seamless post-sale experience.
→ Reported customer feedback to help inform product development and service improvements.

Education


Bachelor’s Degree in Marketing and Business Communication (2012 – 2016)

Education

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Francisco C.
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CTO Chief Technology Officer, Fintech Startup
"Our Wow Back-End Dev has helped us solve coding complex functionalities on time and within the budget we set up at the beginning of the negotiation. His seamless integration have made collaboration effortless."
Samantha B.
Samantha B.
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Marketing Director, Travel & Tourism Company
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Emma A.
Emma A.
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Brand Manager, Entertainment Company
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Madison H.
Madison H.
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Content Marketing Director, Software Startup
"Our content specialist's proactive approach and willingness to go above have been invaluable to our team. We're grateful to Wow Remote Teams for connecting us with such a talented profesional."
Daniel B.
Daniel B.
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Director of Accounting, Telecommunications Company
"My accountant from Wow Remote Teams handles accounts adeptly, provides excellent financial analysis, and optimizes billing, enhancing our operational efficiency. Grateful."
Felix C.
Felix C.
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Founder, Advertising Agency
"I've been incredibly satisfied with the virtual assistant we've hired from Wow Remote Teams. His professionalism, efficiency, and dedication have helped us with our lead generation process."

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