Education & Coaching - Student Succes Manager - Alfredo

Alfredo

Student Succes Manager

YEARS OF

EXPERIENCE

I am a Student Success Manager with 9 years of experience supporting learners throughout their academic journey in online and hybrid environments. I specialize in driving student retention, engagement, and satisfaction through proactive communication, data analysis, and personalized support strategies. My work focuses on empowering students to overcome challenges, navigate their programs successfully, and achieve their goals.

Main Skills

Accounts Receivable

ASPEL

Balancing Accounts

Cash flows

Cash Management

External Audit

Work Experience

Senior Student Success Manager (Apr 2020 – Present)
→ Lead a team of success coaches, overseeing strategies to enhance student engagement, retention, and academic performance.
→ Analyze student data to identify at-risk learners and implement timely interventions.
→ Develop and execute onboarding programs that ensure student readiness and reduce dropout rates.
→ Act as the main point of contact for escalated student concerns, ensuring satisfactory resolution.
→ Collaborate with academic and technical departments to improve the overall learner experience.

Student Success Specialist (Jan 2016 – Mar 2020)
→ Provided one-on-one academic support and coaching to a caseload of 100+ students per term.
→ Designed individualized success plans based on student goals, challenges, and progress.
→ Led webinars and info sessions to educate students on program navigation, resources, and policies.
→ Maintained detailed student records and reported on KPIs to leadership.
→ Worked cross-functionally with admissions and faculty to enhance support processes.

Academic Support Advisor (May 2014 – Dec 2015)
→ Conducted regular check-ins with students to assess progress and offer guidance.
→ Assisted with academic planning, course selection, and time management strategies.
→ Helped implement early alert systems to identify students at risk of dropping out.
→ Organized virtual office hours and community events to build student engagement.
→ Supported improvements to advising processes through student feedback and reporting.

Education

Bachelor’s Degree in Educational Administration (2009 – 2013)

Alfredo

Location

Accounts Receivable

ASPEL

Balancing Accounts

Cash flows

Cash Management

External Audit

Work Experience

Work Experience

Education

Education

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Ease

Industries

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Alfredo

Location

Accounts Receivable

ASPEL

Balancing Accounts

Cash flows

Cash Management

External Audit

Work Experience

Work Experience

Education

Education

1. Fill Out The Form

2. Receive Candidates

3. Hire With Ease

Industries​

About

Hire Talent

Resources

Privacy Policy

Terms & Conditions

3. Hire With
Ease

Industries