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Farid

LMS Administrator

Location

Mexico

8

YEARS OF

EXPERIENCE

I am an LMS Administrator with 8 years of experience managing, configuring, and supporting Learning Management Systems across corporate training and academic environments. My expertise lies in overseeing end-to-end LMS operations, maintaining user databases, implementing e-learning strategies, and ensuring seamless delivery of content. I thrive in cross-functional teams, serving as the bridge between instructional designers, IT, and leadership to ensure optimal learning experiences.

Main Skills

Accounts Receivable

ASPEL

Balancing Accounts

Cash flows

Cash Management

External Audit

LMS Platforms
Project Management
User Management
Course Authoring Tools
Troubleshooting
Data Management

Work Experience

Work Experience

LMS Administrator (Feb 2021 – Present)
→ Manage and maintain the full lifecycle of LMS operations for over 10,000 users.
→ Upload, test, and troubleshoot SCORM packages and multimedia course materials.
→ Develop custom reports and dashboards for stakeholders and compliance teams.
→ Collaborate with L&D and IT teams to implement updates and resolve technical issues.
→ Provide Tier 2 support to instructors and learners, ensuring smooth navigation and system usage.

Learning Systems Specialist (Oct 2017 – Jan 2021)
→ Oversaw user enrollment, permissions, and role-based access control for multiple training programs.
→ Configured LMS to support certification paths and automated workflows.
→ Conducted system audits to ensure content accuracy and user data integrity.
→ Created support documentation and video tutorials for staff and learners.
→ Participated in LMS migration projects, including data mapping and validation.

LMS Coordinator (Jul 2015 – Sep 2017)
→ Managed daily LMS operations including user support, content publishing, and updates.
→ Assisted in the design and implementation of interactive course templates.
→ Monitored course performance and gathered feedback to enhance UX/UI design.
→ Collaborated with trainers to schedule and track learning modules.
→ Provided analytics reports on course completion and engagement rates.

Education


Bachelor’s Degree in Information Systems (2011 – 2015)

Education

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