Telehealth Support Assistant - Dayana

Dayana

Telehealth Support Assistant

YEARS OF

EXPERIENCE

I am a Telehealth Support Assistant with three years of experience providing technical and administrative support for virtual healthcare services. I ensure smooth telehealth operations by assisting patients with scheduling, troubleshooting technical issues, and maintaining accurate medical records. My ability to communicate effectively and problem-solve allows me to enhance the patient experience and support healthcare professionals in delivering quality remote care.

Main Skills

Accounts Receivable

ASPEL

Balancing Accounts

Cash flows

Cash Management

External Audit

Work Experience

Telehealth Support Assistant (2022 – Present)
→ Assist patients with scheduling virtual medical appointments and managing telehealth platforms.
→ Troubleshoot technical issues related to video calls, patient portals, and electronic health records.
→ Provide administrative support, including data entry, record maintenance, and documentation.
→ Ensure compliance with HIPAA and telehealth security protocols to protect patient privacy.
→ Coordinate with healthcare providers to optimize virtual care workflows.

Healthcare Administrative Assistant (2021 – 2022)
→ Managed patient records, updated medical histories, and ensured data accuracy.
→ Assisted with insurance verification and processing claims for telehealth services.
→ Provided customer service by addressing patient inquiries and concerns regarding virtual consultations.
→ Maintained communication between healthcare providers and patients for appointment reminders and follow-ups.
→ Supported the implementation of new telehealth technologies and training materials.

Education

Bachelor’s Degree in Healthcare Administration (2017 – 2021)

Dayana

Location

Accounts Receivable

ASPEL

Balancing Accounts

Cash flows

Cash Management

External Audit

Work Experience

Work Experience

Education

Education

1. Fill Out The Form

2. Receive Candidates

3. Hire With
Ease

Industries

About

Hire Talent

Resources

Privacy Policy

Terms & Conditions

Dayana

Location

Accounts Receivable

ASPEL

Balancing Accounts

Cash flows

Cash Management

External Audit

Work Experience

Work Experience

Education

Education

1. Fill Out The Form

2. Receive Candidates

3. Hire With Ease

Industries​

About

Hire Talent

Resources

Privacy Policy

Terms & Conditions

3. Hire With
Ease

Industries