Telehealth - Admission Coordinator - Lorenzo

Lorenzo

Virtual Medical Receptionist

YEARS OF

EXPERIENCE

I am a detail-oriented Virtual Medical Receptionist with 5 years of experience supporting busy healthcare practices remotely. I specialize in patient scheduling, insurance verification, managing EMRs, and providing outstanding customer service. I am highly organized, HIPAA-compliant, and comfortable handling high call volumes and multitasking in fast-paced environments. My focus is always on ensuring a seamless patient experience while keeping operations efficient and compliant.

Main Skills

Accounts Receivable

ASPEL

Balancing Accounts

Cash flows

Cash Management

External Audit

Work Experience

Virtual Medical Receptionist (2021 – Present)
→ Manage patient intake and appointment scheduling across multiple providers.
→ Verify insurance coverage and collect co-pay information ahead of appointments.
→ Respond to inbound calls, emails, and messages with professionalism and accuracy.
→ Maintain and update patient records using EMR systems such as Kareo and Athenahealth.
→ Coordinate with labs, pharmacies, and specialists for referrals and follow-ups.
→ Monitor voicemail and online portals, ensuring timely communication with patients.

Medical Administrative Assistant (2018 – 2021)
→ Greeted and checked in patients in a clinical setting, verifying personal and insurance details.
→ Managed appointment calendars and followed up with no-shows and reschedules.
→ Handled front desk operations including scanning documents and filing patient charts.
→ Assisted with medical billing support and claims follow-ups.
→ Provided compassionate support to patients and maintained confidentiality standards.

Education

Bachelor’s Degree in Health Administration (2014 – 2018)

Lorenzo

Location

Accounts Receivable

ASPEL

Balancing Accounts

Cash flows

Cash Management

External Audit

Work Experience

Work Experience

Education

Education

1. Fill Out The Form

2. Receive Candidates

3. Hire With
Ease

Industries

About

Hire Talent

Resources

Privacy Policy

Terms & Conditions

Lorenzo

Location

Accounts Receivable

ASPEL

Balancing Accounts

Cash flows

Cash Management

External Audit

Work Experience

Work Experience

Education

Education

1. Fill Out The Form

2. Receive Candidates

3. Hire With Ease

Industries​

About

Hire Talent

Resources

Privacy Policy

Terms & Conditions

3. Hire With
Ease

Industries