Law Firm - Appointment Setter - Fernanda

Fernanda

Appointment Setter

YEARS OF

EXPERIENCE

I am a highly organized and reliable Appointment Setter with 4 years of experience in scheduling and coordinating meetings between clients and professionals. My focus is on ensuring that appointments are scheduled efficiently, all parties are well-informed, and schedules are optimized to maximize productivity. I have developed excellent communication skills and a keen ability to manage multiple tasks at once, all while providing top-notch customer service. I am detail-oriented and work diligently to ensure that the appointment-setting process runs smoothly and efficiently for both clients and teams.

Main Skills

Accounts Receivable

ASPEL

Balancing Accounts

Cash flows

Cash Management

External Audit

Work Experience

Appointment Setter (Jan 2022 – Present)
→ Manage the scheduling and coordination of appointments between clients and the team, ensuring accurate and timely bookings.
→ Handle incoming calls, emails, and messages to confirm appointments and reschedule when necessary.
→ Maintain and update the appointment calendar to ensure all appointments are correctly recorded.
→ Assist clients in understanding the appointment process and provide any necessary information to prepare them for meetings.
→ Follow up with clients to confirm attendance and reschedule appointments as required.

Appointment Setter (Jan 2020 – Dec 2021)
→ Coordinated and managed appointments for a busy team, ensuring a smooth flow of scheduling.
→ Assisted in managing multiple calendars and resolved scheduling conflicts in a timely manner.
→ Communicated with clients to gather necessary information before appointments and provided reminders before scheduled meetings.
→ Worked with the sales team to optimize appointment slots and improve overall scheduling efficiency.
→ Processed cancellations and rescheduled appointments as needed, keeping all parties informed.

Customer Service Representative / Appointment Setter (Jan 2019 – Dec 2019)
→ Assisted clients in booking appointments while providing exceptional customer service.
→ Handled phone and email inquiries, providing clients with the necessary information about services and scheduling options.
→ Managed appointment calendars, ensuring that all meetings were properly scheduled and confirmed.
→ Followed up with clients to ensure satisfaction and reschedule as necessary.

Appointment Setter Intern (Jan 2018 – Dec 2018)
→ Supported the appointment-setting team by organizing and confirming appointments.
→ Assisted with customer inquiries and helped schedule follow-up calls or meetings.
→ Maintained accurate records of appointments and client communications.

Education

Bachelor’s Degree in Business Administration(Jan 2012 – Dec 2017)

Fernanda

Location

Accounts Receivable

ASPEL

Balancing Accounts

Cash flows

Cash Management

External Audit

Work Experience

Work Experience

Education

Education

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2. Receive Candidates

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Ease

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Fernanda

Location

Accounts Receivable

ASPEL

Balancing Accounts

Cash flows

Cash Management

External Audit

Work Experience

Work Experience

Education

Education

1. Fill Out The Form

2. Receive Candidates

3. Hire With Ease

Industries​

About

Hire Talent

Resources

Privacy Policy

Terms & Conditions

3. Hire With
Ease

Industries