E-Commerce - E-Commerce Virtual Assistant - Karen

Karen

E-Commerce Virtual Assistant

YEARS OF

EXPERIENCE

I am an experienced E-Commerce Virtual Assistant with a strong background in administrative support, customer service, and online store management. Over the past 10 years, I have developed expertise in handling administrative tasks, email and calendar management, and client communications. In recent years, I have specialized in e-commerce platforms, assisting businesses with product listings, inventory management, order processing, and customer inquiries. My ability to adapt to new tools and optimize workflows has allowed me to enhance efficiency and support business growth.

Main Skills

Accounts Receivable

ASPEL

Balancing Accounts

Cash flows

Cash Management

External Audit

Work Experience

E-Commerce Virtual Assistant (Mar 2020 – Present)
→ Manage product listings, pricing updates, and inventory tracking on e-commerce platforms.
→ Handle customer inquiries, refunds, and dispute resolution to ensure a seamless shopping experience.
→ Optimize store performance through keyword research, SEO-friendly descriptions, and conversion rate improvements.
→ Assist in email marketing campaigns and social media promotions to boost sales.
→ Utilize tools like Shopify, WooCommerce, and Amazon Seller Central to streamline operations.
Amazon & Shopify Support Specialist (Jan 2018 – Feb 2020)
→ Provided administrative and operational support for e-commerce businesses.
→ Assisted in setting up and managing product catalogs on Amazon and Shopify.
→ Handled returns, refunds, and dispute resolution with customers and vendors.
→ Coordinated with suppliers for order fulfillment and stock replenishment.
→ Generated reports on sales trends and customer feedback to optimize store performance.
Executive Virtual Assistant (May 2015 – Dec 2017)
→ Managed executive schedules, email correspondence, and travel arrangements.
→ Coordinated meetings, prepared reports, and handled data entry tasks.
→ Assisted in client communication, invoicing, and basic bookkeeping tasks.
→ Maintained digital files, organized documents, and improved workflow processes.
→ Supported marketing campaigns with research and content scheduling.
Administrative Virtual Assistant (Apr 2013 – Apr 2015)
→ Provided general administrative support to business owners and entrepreneurs.
→ Managed calendars, organized files, and handled appointment scheduling.
→ Responded to customer emails and resolved inquiries in a timely manner.
→ Conducted research for business projects and prepared presentations.
→ Assisted in social media management and content posting.

Education

Bachelor’s Degree in Business Administration (Jan 2008-Jan 2013)

Karen

Location

Accounts Receivable

ASPEL

Balancing Accounts

Cash flows

Cash Management

External Audit

Work Experience

Work Experience

Education

Education

1. Fill Out The Form

2. Receive Candidates

3. Hire With
Ease

Industries

About

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Resources

Privacy Policy

Terms & Conditions

Karen

Location

Accounts Receivable

ASPEL

Balancing Accounts

Cash flows

Cash Management

External Audit

Work Experience

Work Experience

Education

Education

1. Fill Out The Form

2. Receive Candidates

3. Hire With Ease

Industries​

About

Hire Talent

Resources

Privacy Policy

Terms & Conditions

3. Hire With
Ease

Industries